From:                              Chief medical officer <>

Sent:                               Thursday, November 1, 2018 1:27 PM

To:                                   Roggentien, Kristine B

Subject:                          Quest: Nuclear medicine shortage, symposium, ICD-10 updates


The Quality and Safety Symposium provides a unique inter-professional forum for our health care providers with a wide range of experience in quality and safety to come together to learn about principles of quality and safety, initiatives, resources, and strategies to apply to their own practice. Learn more below, and consider registering or entering a poster. 


Worldwide shortage of radioisotope Tc99m to impact Nuclear Medicine service

The Division of Nuclear Medicine is experiencing a shortage of the radionuclide Tc99m (technetium 99), commonly used to image the body in nuclear medicine scans. Nuclear Medicine staff will be required to reschedule and limit most studies over this time period.

Join us for the Quality and Safety Symposium, Nov. 14–15

Register now for the 6th Annual UI Hospitals & Clinics Quality and Safety Symposium, featuring special guest speaker Sorrel King. The abstracts deadline for poster or oral presentations has been extended to Nov. 9.

Be Antibiotics Aware: Protect your patients

CDC’s Be Antibiotics Aware campaign encourages health care professionals to only prescribe antibiotics when they are needed. Be Antibiotics Aware, and learn whom to contact at UI Hospitals & Clinics with antibiotic questions.

Hand hygiene adherence

We're so close to our goal of 90 percent, keep up the hard work! 


EPCS: Save time and improve patient safety

UI Hospitals & Clinics will implement electronic prescribing of controlled substances (EPCS) on Tuesday, Dec. 4. EPCS saves times by transmitting a prescription directly to a patient’s pharmacy, eliminating the need to print and manually sign prescriptions for controlled substances. Together with clinical alerts that protect against drug and allergy interactions, duplicate therapies, and patient status, we’ll also improve our patient safety outcomes and reduce adverse events. Providers can enroll in EPCS now. 

ICD-10 updates for 2019

Changes are introduced each year to ICD-10 and became effective Oct. 1.

Lost documents lead to big HIPAA headaches

Did you know that lost patient documentation is the largest source of HIPAA breaches at UI Hospitals & Clinicis? Please make sure not to lose rounds lists, handoff documentation (tickets to ride), ID labels, etc. If lost, this exposes the patient to the risk of identity theft or medical fraud. If you lose or find documents containing patient information, please report the incident to 4-8282 or, or return the document to JOC 2000-HSSB.


Tips and tricks to make communication easier.  

User guide for features in Smart Web

When in the Smart Web, click on The Point link for step-by-step directions with screenshots on some of the features within Smart Web. The user guide is searchable by typing "Ctrl F" and typing the feature you want to find and printable by hovering the mouse over the bottom/middle of the screen. 

Patient experience

Updates from the Office of the Patient Experience

The do’s and don’ts of donations

Tis the season: This is the time of year when gifts start pouring in to Concierge Services for our patients. Learn what we can and cannot accept, and how to answer your patients questions about donations.

National Patient Transport Week, Nov. 4–10

Special thank you to our Guest Services patient escort team. They transport hundreds of inpatients every month, and recently participated in a training on the new Sizewise self-propelled beds.

Recent patient comments about patient transport

From "If [valet and transporters] were not available, I would not come here" to, "The young man who transported me out of hospital went way too fast."


In case you missed it

We want to hear from you! We are always looking for new ways to innovate and enhance our patient safety, quality, and experience practices. Send us your questions, ideas, or feedback on any of these topics to