From:                              Chief Medical Officer <>

Sent:                               Thursday, August 03, 2017 10:13 AM

To:                                   Roggentien, Kristine B

Subject:                          Quest newsletter, August 2017


We in the Office of the CMO want to hear from you! We are always looking for new ways to innovate and enhance our patient safety practices, maximize quality, and give our patients the best experience. Send us your questions, ideas, or feedback to We may discuss it in this newsletter.
Teri Brennan, MD

'Our Stories' CMO blog

Embracing training opportunities

From my own blog: Although I'm the first to admit I don't get overjoyed about going to another training session, I've gained some valuable skills lately by attending some of these sessions, and so have some of my colleagues: "My clinics today went like a miracle using the strategies I got from the workshop [...] I got done with clinic a full hour earlier than usual," and, "Wish I had learned this years ago.”


Reducing the use of fluoroquinolone antibiotics

Please read this important safety alert about reducing systemic fluoroquinolone use in inpatients by 10 percent this year.

Hand hygiene adherence

It’s worth your time: 20 seconds to save lives. 


Quality is defined as the “degree of excellence” in what we do. Strive for the highest degree.

Documenting coma

The coma diagnosis is often overlooked by providers when documenting, especially in critical care areas. Learn more about the characteristics that define comatose, documentation needs, and proper terminology.  

MHA students investigate new quality management system

A team of candidates for a Master of Health Administration from the UI College of Public Health investigated a new quality management system, using UI Hospitals and Clinics as a reference institution.

Providers can save time and effort with the new Dragon software

Would you rather talk than type? Our latest version of Dragon speech-to-text software makes it easy–and more accurate than ever. Dragon is also now available to all providers.

Patient experience

Keys to success

Working together to care for patients: See some tips on reducing repetition and managing up.

C3 training completed in current cohort

The C3 training from our Office of the Patient Experience is one session I discuss in my blog above. It is showing some really positive results so far.

Recent patient comments

Read some comments from patient surveys about communication for involved decision making, both positive and "missed the mark."


In case you missed it

I hope you enjoyed the new look of this month’s Quest newsletter. Be sure to submit your questions, ideas, or feedback on any of these topics to me at Enjoy the rest of the long summer days.