Subject:                          Quest January 2017


UI Health Care’s continuous quest for the best patient safety, quality, and experience.


Monthly patient safety, quality, and patient experience updates from the Chief Medical Officer

Patient safety

Hand hygiene adherence

Clean hands save lives. We have work to do!

·         Nov. 20 to Dec. 3: 81 percent

·         Dec. 4 to 10: 78 percent

·         Dec. 11 to 17: 80 percent


Documentation improvement: sepsis

The terms bacteremia, sepsis, severe sepsis, and septic shock each have their own meaning and should not be used interchangeably. “Urosepsis” does not exist in ICD-10 and cannot be coded. Read more.

Patient experience

Read this month's newsletter, featuring:

·         Recent patient comments about staff working together: from “It was all seamless” to “Why don’t the doctors work together!”

·         Next Service Excellence training: March 8 and 9

·         New or updated patient education handouts, since Oct. 1

Continuing education

·         Lean Improvement Model for Health Care training

·         Epic provider “Thrive” course dates for March and April 2017

·         Spanish for Medical Personnel courses this spring

·         Advanced Management Series taking applications

·         100 Great Iowa Nurses program offers financial education awards



News and awards

·         UI study finds merit in single-unit transfusions versus double-unit

·         UI Health Care Martin Luther King Jr. Human Rights Week, Jan. 16–20, with distinguished lecture by Mannie Jackson of the Harlem Globetrotters

·         Office of the CMO celebrates the holidays in style

·         Carter to lead American Academy of Ophthalmology

·         CVICU earns Beacon Award, fifth for UI Hospitals and Clinics

·         Mar-Rex Lindawan, BSN, RN, December 2016 DAISY winner

·         BMT program rated an ‘outperformer’

·         UI Health Care Breast Health Center earns accreditation