Subject:                          Quest October 2016


UI Health Care’s continuous quest for the best in patient safety, quality, and experience.


Monthly patient safety, quality, and patient experience updates from the chief medical officer


Joint Commission highlights

The Joint Commission reminded us about the importance of hand hygiene, among other feedback. They will return for a follow up visit later this month.


Hand hygiene adherence

·         Sept. 4 to 17

·         Sept. 18 to 24

·         Sept. 25 to Oct. 1



Documenting obesity

It is vital for providers to accurately document an elevated body mass index (BMI) and morbid obesity if it is being evaluated (including dietary consult), monitored, or treated during the admission. Read more about documenting obesity.

CMS ends grace period that allowed use of unspecified diagnoses codes

The Centers for Medicare and Medicaid Services (CMS) reminds providers that flexibilities surrounding unspecified codes ended on Oct. 1, 2016. Read about how UI Hospitals and Clinics is responding to this change. 

Patient experience

Read this month's newsletter, featuring:

·         Keys to Success: Compassionate, Connected Care embedded into our Service Excellence Eight Key Behaviors

·         Recent patient comments about explaining

·         List of new patient education handouts since Aug. 1


·         Robillard to step down as VPMA and dean

·         UI Health Care open forum video now available

·         Anemia Management Clinic has moved to UI Health CareIRL

·         Release of Information Office has relocated



·         Central Sterilizing Services open house, Oct. 14

·         From Surviving in Epic to Thriving in Epic, Nov. 13

·         UI Stead Family Children’s Hospital Internal Open House, Nov. 3

·         National EBP Conference, abstracts due Oct. 14



·         Good Catch Award winners

·         UI Hospitals and Clinics receives Clinical Excellence Award

·         Angela Dossett, RN, DAISY Award winner

·         Rachel Brandt of 2RC wins Helping Hands Award