ratings are here! Our UI Health Care patients can now see a
verified rating associated with many physicians, with more coming
as providers achieve 30 or more reviews. This new process
highlights our transparency, promotes trust, and, with an average rating
of about 4.7 out of 5 stars, showcases our excellence. Currently,
star ratings are available only for outpatient physicians.
Learn more about the process, and don't forget to
send us your comments, questions, and ideas about quality, safety,
and patient experience to firstname.lastname@example.org.
- Myth 1: HCAHPS is only a hospital metric. Fact:
Performance on patient experience metrics can impact physician
- Myth 2: Patient experience is not a real clinical
Excellent patient experience drives clinical outcomes.
- Myth 3: Patients rate their experience based on
factors like amenities or nursing. Fact:
Physicians hugely influence the most important drivers of
- Myth 4: I donít have the time to spare for longer
patient interactions. Fact: Better patient
experience is about quality, not quantity.
- Myth 5: Patient experience is not about
The physician is the influencer in chief when it comes to
patient safety alert: Multiple instances of heparin-contaminated
PTTs have been reported. These have led to inaccurate dose
adjustments resulting in sub-therapeutic
August 8, a revised Blood Center protocol for massive transfusion
protocol (MTP) was implemented. This new protocol will affect all
adult providers and nursing staff involved with massive
worth your time: 20 seconds to save lives.
of the two-day Lean Improvement Model for Health Care training
continue to apply what they learned to make improvements to their
work environment. One task that stood out was uploading EMG
reports into the Epic system.
brain function is a common issue in hospitalized patients. These
patients often require 1:1 sitters or other increased monitoring,
medications, and extended length of stay. Consider reflecting the
resources and level of acuity in the patientís chart, so that it is
captured, and continuity of care is enhanced.
forget to submit your questions, ideas, or feedback on any of
these topics to me at email@example.com.