Subject:                          Quest Sept 2016


UI Health Care’s continuous quest for patient safety, quality, and experience


Monthly patient safety, quality, and patient experience updates from the Chief Medical Officer


5 South Short Stay Unit

The new 5 South Short Stay Unit (Elevator C, Level 5) is a 13-bed adult medical observation unit that will serve patients on an outpatient basis. Come to the open house today, from 1 to 3 p.m., Thursday, Sept. 1. The unit will open next Wednesday, Sept. 7. Read more about the new unit.


Documentation of abnormal laboratory results

It is important to consider whether abnormal lab results will cause the need for ongoing monitoring during the patient’s stay, additional evaluation (tests or consults), or further treatment. Read more about documenting abnormal lab results.


Lean Toolbox: Ideal State

You didn’t think I was going to let you make a Current State process map and then use it right away, did you? No, first you must build the anticipation. Read more about Ideal State maps.


Patient experience

Read this month's Patient Experience newsletter, featuring:

·         What to expect: Compassionate, Connected Care training

·         Sign up for the next Service Excellence event: Sept. 14 or 15

·         Keys to success: Two rules for caring body language

·         Patient comments about “ask me”

Patient safety

Safety reference cards updated

Updates include MRI safety, personal safety, safety data sheet (SDS) information, SDS and pictogram information, multi-drug resistant organisms information, and cards for off-site locations. Find them on The Point, Policies and Procedures, Safety/Environment of Care. 


Hand hygiene adherence

·         July 31 to Aug. 6

·         Aug. 7 to 13

·         Aug. 14 to 20

·         Aug. 21 to 27


·         Nursing and Safety Grand Rounds: Quality, “You Can’t Make this Stuff Up”, Sept. 7, W417 GH (Elevator BW, Level 4)

·         Spanish for Medical Personnel courses begin Sept. 13

·         Cancer research lab open house, Sept. 14

·         Lean health care panel and tour, Sept. 15

·         UI Vein Center open house, Sept. 15

·         Team-based Simulation Design and Debriefing course, Oct. 1214


News and awards

·         New pediatric cardiac catheterization and electrophysiology labs now open

·         Holden Comprehensive Cancer Center receives highest designation from NCI

·         ECMO program receives gold level award for excellence

·         Kirstin Brainard, August DAISY

·         Making a Difference Award recipients, July 2016

·         Szot named medical director of CME



·         Nursing at Iowa

·         Making the Rounds, Internal Medicine

·         Our Stories, Chief Medical Officer