Subject:                          Quest April 2017


UI Health Care’s continuous quest for the best patient safety, quality, and experience.


Monthly patient safety, quality, and patient experience updates from the Chief Medical Officer


·         Simulation Center – Envision the Future open forums, Monday, April 10

·         Family Education Center: X-Plain demonstrations, Thursday, April 13

·         Science Thursdays and food trucks are back, today, April 6

·         Save the date: Quality and Safety Symposium, Oct. 25 and 26


Patient experience

Read this month’s newsletter, featuring:

·         Scott Hamerlinck of HCIS shares his story: from cancer patient to staff member

·         Recent patient comments about respect and dignity

·         List of new patient education handouts since Jan. 1


Documentation improvement: Documenting heart failure  

Proper documentation of the precise type of heart failure is important for accurate billing and coding as well as allowing us to adequately describe the severity of the illness that our patients are experiencing.



Hand hygiene adherence

Clean hands save lives. We have work to do!


News and announcements

·         Be prepared for the upcoming Joint Commission visit, which could occur anytime between now and mid-April

·         Planning for additional adult beds and the opening of 7RCN

·         New process: Co-worker Observations Reporting System (CORS) is up and running

·         Executive Leadership Academy is taking applications for its 20172018 session

·         On March 25, more than 30 pediatric patients and their families were moved safely to Levels 9 and 10 of the new children’s hospital building

·         Pediatric Center of Cedar Rapids has joined UI Health Care


Awards and recognition

·         Martinez and Lee honored with Diversity Catalyst Award

·         Thomas Mahoney, RN, March 2017 DAISY winner

·         Sue Witte receives Making a Difference CEO Award

·         Poulakos honored with mentorship award

·         Adrian Silva awarded Service Star award

·         Carver College of Medicine ranked among the nation’s best

·         Thank you for all of your efforts during the March power outage


New blog posts

·         Nursing at Iowa

·         Making the Rounds: Internal Medicine

·         Holden the Line on Cancer