Video visits now available to help diagnose flu or COVID-19 concerns

UI Health Care is now offering video visits for patients who believe they may be sick with the flu or 2019 Novel Coronavirus (COVID-19). This will allow UI Health Care providers to evaluate suspected patients safely and direct them to additional resources.

“By offering this telemedicine service for patients with respiratory symptoms, we are helping to reduce the risk of transmitting these illnesses from person to person,” says Katherine Imborek, MD, director of offsite primary care for UI Health Care. “This is really to help protect not only that patient, but all of our patients and staff as well as the community at large.”

If the flu or COVID-19 are suspected, the health care provider will give the patient detailed instructions on where to go and will let clinics know to expect a possible exposure. Once the patient arrives, they will be met by a member of the health care team and escorted to a private room.

Patients can schedule a video visit through their MyChart account or by calling 319-384-9010. Patients will be asked to download Vidyo, a secure video service used for video visits.

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