PFS team featured in HBI newsletter

In April 2018, a team within Patient Financial Services was assembled to alleviate the back and forth handoffs between two different areas within the department: denial follow-up and professional coding. This Coding Denial Follow-up Team (CDFT), comprised of certified professional coders (CPCs®), was assembled to work coding denials, either by correcting coding or appealing denials after reviewing the chart documentation and coding regulations.

This new take on denial management caught the attention of Healthcare Business Insights (HBI) and was featured in their November Revenue Cycle Academy newsletter, and presented in a webinar: Giving Coders Stake in Denial Management in December. This team is also set to be featured in the February issue of AAPC Healthcare Business Monthly.