LGBTQ Clinic earns 2020 Culturally Responsive Health Care Award

The University of Iowa Health Care Lesbian, Gay, Bisexual, Transgender, Queer, and Questioning (LGBTQ) Clinic team has been named this year’s recipient of the UI Health Care Culturally Responsive Health Care Award.

Bridgette Hintermeister, RN, and Lexi Dodds, RN, staff nurses at the LGBTQ Clinic, will accept the award on behalf of the team at the 2020 UI Health Care Martin Luther King Jr. Distinguished Lecture, which begins at noon Wednesday Jan. 22, in the Prem Sahai Auditorium, 1110 Medical Education and Research Facility. This year’s lecturer is Talmadge E. King Jr., MD, dean of the University of California, San Francisco School of Medicine.

The Culturally Responsive Health Care Award is presented to an individual or group for providing care that recognizes the social and cultural backgrounds and experiences of patients and their families, and emphasizes a commitment to inclusion, empathy, and understanding in providing high-quality care and reducing health disparities. The award is administered by the UI Health Care Office of Diversity, Equity, and Inclusion.

Established in 2012 and now located at multiple UI Health Care locations, the LGBTQ Clinic includes physicians and advanced practice providers as well as other clinical staff members—pharmacists, nurses, medical assistants, and social workers. Working with professionals from across UI Health Care—including plastic surgeons, psychiatrists, gynecologists, and urologists—the clinic provides a safe environment for patients to receive the care they need, from gender-affirming surgery to hormone therapy to simple routine health screenings.

The clinic has served more than 2,000 patients across Iowa and beyond, with 75% of those patients identifying as transgender or gender nonconforming.

As a result of discrimination and societal stigma, it can be challenging for transgender patients to find effective and welcoming care. Because UI Health Care was the first in Iowa to offer comprehensive care to the LGBTQ community, the LGBTQ Clinic has become a major destination for transgender and gender non-conforming patients seeking welcoming and affirming providers, with over 60% of patients coming from outside Johnson County.

In order to ensure its clinical setting is welcoming and reassuring, all clinic staff have undergone LGBTQ-specific cultural humility training, provided by the University of Iowa Office of Diversity, Equity, and Inclusion’s Safe Zone Project and the Carver College of Medicine’s Office of Diversity, Equity, and Inclusion’s Sexual Orientation and Gender Identity (SOGI) Project. The clinic’s team-based approach and commitment to inclusiveness has earned it the distinction of “Healthcare Equality Leader” by the Human Rights Campaign.

Members of the LGBTQ team: It takes a community

  • E. Dale Abel
  • Emad Abou-Arab
  • Yehudith Assouline-Dayan
  • Kim Beattie
  • Rami Boutros
  • Jennifer Bunning
  • Joseph Clamon
  • Michael Colburn
  • Liz Comstock
  • Peter Daniolos
  • Lexi Dodds
  • Shari Dunlap-Sindelar
  • Bradley Erickson
  • Kanya Ferguson
  • Bradley Ford
  • Kristin Goedken
  • Elizabeth Graf
  • Greg Gullickson
  • Bruce Harreld
  • Rebecca Hegeman
  • Bridgette Hintermeister
  • Katherine Imborek
  • Hillary Johnson-Jahangir
  • Susan Kaliszewski
  • Sonia Kivi
  • Becky Krob
  • Gabriela Lanuza
  • Katie Larson Ode
  • Thomas Lawrence
  • Laura Lohmeier
  • Tricia Majors
  • Denise Martinez
  • Arlene Miller
  • Michelle Miller
  • Jessica Morrison
  • Miriam Murray
  • Cheri Nielsen
  • Nicole Nisly
  • Scott Owen
  • Jamie Paul
  • Amy Pearson
  • Paige Pickart
  • Jacob Priest
  • Jean Reed
  • Jennie Reed
  • Megan Rife
  • Elizabeth Sandberg
  • Leonard Sandler
  • Shelly Searles
  • Peggy Slade
  • Candas Swartzendruber
  • Michelle Turner
  • Douglas Van Daele
  • Rachel Williams
  • Steve Woodward
  • Barbara Worrell
  • Elaine Yeap

3 comments

  1. While the names of the individuals who are going to accept the award are listed, the names of the entire team were not. I think it would be nice to mention everyone involved.

  2. Dear Carol, I agree. This award is for the team. We asked that picture above have all the names for the LGBTQ team instead.

  3. Hi Carol and Nicole, yes we tracked down a full list of the LGBTQ Team and added it to the article above. Thank you for all you do!

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