A healthy mindset: One nurse manager’s effort to keep moving forward

Despite COVID-19, policy changes, and sometimes increased workloads, Nurse Manager Jill Fisher’s tireless efforts have ensured the safety of patients, visitors, and staff within the outpatient clinics for the Departments of Neurosurgery and Neurology.

She’s organized the rearrangement of physical space to provide social distancing, created personal on-the-go baggies with cleaning wipes for providers to easily sanitize work spaces, and guided the visitor exception approval process to minimize the risk of excess contact in the clinics.

“We pride ourselves on our ability to adapt and go with the flow,” says Fisher. “If the hospital tells us, ‘Hey, you need to do a COVID-19 pre-screening call for every single patient that comes into the hospital,’ we work together to get it done.”

Jill Fisher, nurse manager for the outpatient clinics in neurology and neurosurgery

Adapt and overcome

Although the diligent actions of Fisher and her colleagues alike have been commendable, it is their attitude and motivation that truly warrants admiring.

“It’s easy to go down that slippery slope of negativity,” says Fisher. “I’ve really worked on staying on the positive side and saying extra thank you’s for all the little things my coworkers do.”

A major component of Fisher’s success is her recognition that, while she can’t control when or how things change, she does control how she responds to those changes.

“No two days are the same,” says Fisher. “There are always new challenges and new rewards, so I know I’m going to be flexible when things aren’t necessarily going to go as I plan.”

Moving forward

While adjusting to the COVID-19 environment has been challenging for all, Fisher emphasizes that the only true obstacles are the ones you set yourself.

“You have to have a can-do attitude and our entire team does,” says Fisher. “There’s no hurdle big enough to stop us from moving forward.”

Difficult as they may be, and often are, our experiences with COVID-19 are a learning opportunity. For Fisher, it’s the opportunity to increase her preparedness for whatever the future may hold.

“I’m always learning something new,” says Fisher. “I’ve been a nurse here for 13 years and I still learn something every day. It’s how we grow.”

Most importantly, Fisher emphasizes the support we show one another, especially during difficult times.

“It’s easy to feel isolated right now,” she says. “Whether it be a virtual happy hour with co-workers, an inspirational quote, or a funny meme in a group text, it all goes a long way toward making us feel more connected.”


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