This course is designed to help health care workers understand Lean centered around: eliminating waste, applying Lean principles and concepts, and using PDSA model for problem-solving in a hands-on simulation setting. Throughout this course, attendees will be able to identify service and operation improvement opportunities and initiate improvements.
The course is heavily interactive using simulation and practical examples to demonstrate how the UI Hospitals and Clinics Lean Improvement Model can be used in a health care setting. Attendees are assigned roles in the simulations. The success of the interactive exercises, which are quite extensive, requires 100 percent commitment of attendees to be present all day on both days. Please make arrangements to meet this expectation.
Discuss the basics of Lean methodology
Describe how Lean methodology can be used to improve operations at UI Hospitals & Clinics
Identify potential health care projects and determine the proper project scope
Discuss when and how to apply some common improvement tools in the health care environment
The course is facilitated by the office of the Operations Excellence director and staff.
The course is open to all UI Hospitals & Clinics employees.