Ratings for providers and services already all over the internet, on insurance sites, HealthGrades, social media, Yelp, and more. Patients are not shy about putting their perspectives online. However, these perspectives are typically not checked for accuracy. The commenters aren’t verified as real patients. And there are so few ratings that they are statistically insignificant. Prospective patients still see them, though.
On Aug. 24, 2017, UI Health Care started posting outpatient provider star ratings on the uihc.org website. All providers who have a statistically significant number of ratings from verified patients will have a rating posted on their individual provider pages. This star rating is derived from the Press Ganey surveys that are mailed and emailed to our patients, and calculated through a sophisticated algorithm for accuracy.
Only providers who have 30 or more verified surveys will have stars on their webpages. As more surveys accumulate, you’ll see ratings on more pages.
If you’re a UI Health Care patient, this is a great reminder to fill out the surveys sent to you by post or email: They make a difference!