Epic downtime on July 22

The Epic system will experience a downtime at 1 a.m. on Tuesday, June 22, for approximately one hour. A separate email notification will be sent to inform users when the downtime is complete and the system is available again.

During the downtime, users can access an up-to-date read-only copy of patient data by clicking on the “Downtime” icon available on all UI Health Care clinical workstations and via remote access. Users will log into the Downtime environment using the same ID/password used on the Epic production system.

UI Hospitals & Clinics staff can review specific downtime workflows and Epic Downtime environment access instructions on the Downtime Procedures site. Clinicians are encouraged to familiarize themselves with the Downtime environment in preparation for system downtime.

Questions? Contact the HCIS Help Desk at 319-356-0001.