2020 Working at Iowa Survey–Powered by Press Ganey
Modified on 11/3/2020 at 04:01pm

University of Iowa Health Care is collaborating with Press Ganey to conduct this year’s Working at Iowa Survey.

It’s completely anonymous, takes a short time to complete, and your input will provide valuable information to help us determine areas where UI Health Care is making progress, as well as areas that may need additional effort and focus.

We encourage you to express your opinions open and honestly. The survey will take about 15 minutes to complete and includes questions relating to employee engagement, quality and safety, and other important areas within UI Health Care.

Press Ganey staff will ensure all individual responses remain confidential. However, please keep in mind that any comments will be reported as verbatim.

Final response rate: 71.3%

Frequently Asked Questions

How do I access the survey?

Through a unique link sent by Press Ganey to your @uiowa.edu email.

What if I have lost or deleted my invitation email?

Please contact the Press Ganey help desk directly at hdesk@pressganey.com.  They will send you a new email for the survey.  If you do not see the email in your Inbox, please check your Spam/Junk folder.  If you are still experiencing issues, please contact a member of the 2020 Employee Engagement Survey Team at engagement@healthcare.uiowa.edu

Who is eligible to take the survey?

All regular employees hired on or before August 21, 2020, can take the survey. Temporary, PRN, or student employees are not eligible to take the survey.

When will the survey be available?

The survey will run from Monday, Oct. 5 through Monday, Oct. 26.

When will non-health care employees take the Working at Iowa Survey?

The 2020 UI Working at Iowa Survey (non-health care) will be administered from Oct. 19-30. More information is available on the UI website: https://hr.uiowa.edu/administrative-services/working-iowa

Why are we taking this survey?

Your voice matters!  Your feedback will help shape a better UI Health Care workplace for faculty and staff.

Are my responses anonymous?

Yes. All responses are anonymous. The information is collected by our external vendor Press Ganey.

Press Ganey keeps track of who has participated, but does not keep a record of how each individual responded–like voting in an election.

Are my responses confidential?

Yes. Survey results will be reported as percentages of those participating only when there are 5 or more responses to any individual survey question. Comments submitted will not be associated with a respondent’s name or ID; however, all comments are reported verbatim to senior management.

Can I save my progress and complete the survey later?

Yes.  You may start or stop the survey at any time between Monday, Oct. 5 through Monday, Oct. 26.

When will results be available?

Results will be available in early 2021.

Is this survey the same as the Campus Climate Survey?

No. The Campus Climate Survey is a separate, but equally important survey assessing how welcoming, inclusive, and equitable the overall campus environment is for the entire University of Iowa.

How long will the survey take to complete?

The survey should take approximately 15 minutes to complete.

What is different with the survey this year?

The 2020 Working at Iowa SurveyPowered by Press Ganey includes multiple components that were previously collected in separate surveys in the past. It includes employee engagement, quality & safety, resiliency, and traditional Working at Iowa survey questions.

What are key terms used in the survey?

Organization: Defined as University of Iowa Health Care

Senior management: Defined as the VPMA, CEO, CIO, CMO, CNE, CQO of UI Health Care; the executive team

Person I report to (supervisor): Defined as the person you report to directly; the person who conducts your performance evaluation

Work unit: Defined as the group of employees you work with on a regular basis; usually reporting to one manager

Employees: Defined as the people who work for UI Health Care

Your job (multiple appointments): Defined as your primary appointment or your appointment here at UI Health Care

Key terms will also be available for reference at the top of each page in the survey.

Are there prizes for taking the Working at Iowa Survey?

As a thank you for completing this year’s Working at Iowa Survey—Powered by Press Ganey, a number of work-related prizes will be awarded this month.

All winners will be selected by Press Ganey at random and notified by email. To be considered, you must choose to opt-in to the prize drawing at the end of your survey. The sooner you complete your survey, the more chances you have to win!

Prize options vary and include:

  • Hawkeye face masks from Wild Rose Gifts
  • Drip coffee and pastry, specialty latte, half-dozen donuts, basic smoothie, or small gelato from the Bread Garden
  • Salad from the Atrium Dining Room
  • UI Health Care swag items
  • Leadership/professional development classes
Who should I contact if I have additional questions about the survey?