Mark Litterer, MBA

Mark L 2

Lean Management Engineer


Mark Litterer is from Fort Madison, Iowa.  He is an Iowa State graduate with a BS in industrial technology – manufacturing engineering and a MBA from the University of Phoenix.  Mark also has his Six Sigma Green Belt from Georgia Tech.

Mark has a many and diverse experiences in manufacturing.   He worked for HNI and closely with Shingijutsu (Toyota Production System) consultants to HNI.  Mark conducted many Rapid Improvement Events that culminated with the Capstone project which involved relocating a plant from Kentucky to Indiana.

Mark’s work with HNI resulted in his relocating to Georgia to work for HON.  There he was a production floor supervisor and the interim lean manager.  Mark was involved in over 60 Rapid Improvement Event at HON where the company received the Shingo Prize and Industry Week Best Plants.

Additional experience came with GE Aviation in Miami, Florida.  This company maintained, repaired and overhauled jet and helicopter engines.  Mark was Lean Manager, Compliance Manager and Risk Manager.  He helped to implement self-directed workforce with a focus on people development.  He also implemented the safety management system where they look at all possible risks (threats) to the plant and aviation industry.

Mark joined Operations Excellence in 2013.

Mark is a Cyclone fan and dislikes vegetables or anything close to resembling one.

His favorite process improvement tool is value stream mapping (VSM) because it is data driven and shows the problem(s).


  • Coach teams on optimal workplace design/layout (HVC, PSC, and Orthopaedics).
  • Work with inpatient teams to develop short and long term methods for improving patient flow and length of stay.
  • Collaborate with other OE staff to identify and support any emergent process needs within UIHC.
  • Develop and deliver material for our two day training sessions.


Address: C 51-J GH
Phone: (319) 356-1421

When asked, “What inspires you?”

“My passion is working with people and teams to have the “aha moment”.”