Maya Abou Hamra, Msc., MHA

Operations Engineer

Education/ Background:

  • Master’s degree in Healthcare Administration – University of Iowa, Iowa City, Iowa
  • Master of Science in Environmental Science – American University of Beirut, Beirut,  Lebanon
  • Bachelor of Science in Chemistry – American University of Beirut, Beirut, Lebanon


  • Facilitate quality and operational improvement initiatives across UIHC to improve patient safety, efficiency, and quality of care.
  • Apply performance improvement methodologies including Six Sigma, Lean, 5S, DMAIC, and process mapping to identify problems, understand root causes and implement improvements that eliminate waste.
  • Develop methods for data collection to monitor improvement efforts.
  • Conduct advanced data analysis to guide improvement initiatives.
  • Collaborate with the OE team to prepare and present educational programs on Lean and performance improvement.

Special Interests & Activities:

  • Professional: Data analytics, finance, quality and operational improvement.
  • Personal: Spending time with my family, traveling, fashion and outdoor activities.


Phone: 319-678-7417
Address: C52-K GH