Training, Compliance & Qualifications, and Account Reconciliation
Twila provides administrative support for Guest Services operations including coordinating training and onboarding. She ensures nearly 170 staff members are current with hospital compliances and verifies data to ensure the accuracy of financial reports and deposits. Twila works collaboratively with Central Human Resources, Finance & Accounting Services, the UI Center for Advancement, Risk Management and the Office of the Patient Experience to support departmental and hospital initiatives.
Associated Arts, Kirkwood Community College
Certifications/Licensure: General Secretarial
Special Interests and Activities:
Travel Vacations with Family; Gardening (flowers); Variety of Hobbies; and walks with my little rescue dog Sayler.
Office Address: W163 GH
When asked, “What inspires you?”
Learning new tasks and applying this knowledge to complete projects.