Patient Safety, Quality, and Service Excellence updates from the Chief
Office of The
Press Ganey partnership to focus on the patient experience
18-month partnership with Press Ganey will aim to design, implement, and
sustain comprehensive patient experience strategies. The voice of
employees and providers will be imperative when it comes to enhancing
satisfaction, safety, outcomes, and efficiency. The value of patient
comments cannot be forgotten, and every team should routinely review
patient comments. Read
more and see positive patient comments.
Sign up for Service Excellence training
UI Health Care employees who have not yet attended a Service Excellence
see what Service Excellence is all about.
Quest newsletter date change
newsletter will now be released the first Thursday of every month.
New isolation signs available
a new design for better visual instructions, the new signs are two-sided
with English and Spanish instructions for family/visitors and health care
staff, along with a new Contact Precautions GI sign that is pink.
Inpatient units have received replacement signs. Outpatient clinics will
need to order new signs. Read
more about new isolation signs.
Hand hygiene adherence
20 to 26