Patient Safety, Quality, and Service Excellence updates from the Chief
Lean training for health care helps
staff “learn to see”
a “fast clock” simulation of an emergency department, with “patients”
constructed of items from a craft store, engineers from UI Hospitals and
Clinics Operations Excellence office are teaching staff how to recognize
waste in their workplace and how to conduct scientific small tests of
change to improve their workflow. Read
Blood conservation awards
month, UI Health Care celebrated achievements in blood conservation.
blood utilization by 1,024 units compared to last year.
staff reduced blood product use by 748 units over the same period.
photos and more details.
out for U.F.O.s – Unnecessary Foley Objects” won the Iowa Healthcare
Collaborative (IHC) 2015 Safety Award in the health care–associated
infections category. IHC recognized our success in reducing
catheter-associated urinary tract infections (CAUTI). Read
more and see photo.
Talk Patient Safety” forum
Noon to 1 p.m.,
Tuesday, April 7, East Room (Elevator F, Level 8)
First half of
the movie Escape Fire: The Fight to
Rescue American Healthcare (second half will be in the May forum)
CEU credits are not available for the April and
Office of The
this month's Service Excellence newsletter, featuring:
Patients Expect: Listening – Get tips to improve your listening
patient comments, praising Joan Ricks, Gayle Wallace, Dale Bieber,
Award winners Amanda
Peacock, SNICU; Kara
Barquist, CVICU; and Debbie
Maier, Guest Services
a Service Star
and revised policies:
Chief Quality Officer (ACQO) for Adult Inpatient Services – now taking
Leadership Academy, applications due April 24, 2015
Nursing at Iowa blog:
Certification – A journey worth planning