Subject:                          Quest-July2015.html



Monthly Patient Safety, Quality, and Service Excellence updates from the Chief Medical Officer


Quality updates

Clinical Documentation Improvement at UI Hospitals and Clinics

  • An Index is a ratio used to compare performance of an observed rate/severity-adjusted expected rate. LOS, mortality, readmission, and cost per case are all metrics that can be evaluated by the use of an index.
  • ICD-10 is starting now! Accurate ICD-10 coding will require specific and accurate documentation by all providers. For a copy of the short reference developed for LIPs, contact Mary Kay Brooks at 384-8206 or

New Joint Commission Quality Core Measure reports for UI Hospitals and Clinics now on the CQSPI SharePoint site.


Patient safety updates

Weight-based medication dosing errors lead to scale configuration changes

To enhance safety and prevent harm to our patients, Bioengineering has been disabling the pounds/ounces readout on all UI Hospitals and Clinics scales as they come in for routine maintenance. Read more.


Hand Hygiene update

Hand hygiene adherence for July 5 to 11, 2015


“Let’s Talk Patient Safety” forum

Why Culturally Responsive Care and Therapies Matter in Patient Safety, at noon, Tuesday, Aug. 4, in the East Room (Elevator F, Level 8); lunch, CEU


Office of The Patient Experience

Read this month's newsletter, featuring:

·         Service Star Award winner Tammy Sebolt, Nurse Manager, with the other May nominees



SIU: Special Isolation Unit receives funding

The Special Isolation Unit (SIU) at UI Hospitals and Clinics is receiving funding to fully handle suspected or confirmed cases of Ebola or other highly pathogenic diseases in the future. The role of the UI Hospitals and Clinics SIU will be to serve the residents of Iowa as needed and function as a backup to the regional biocontainment unit in Nebraska in the event of an infectious disease outbreak. Read more.


EEG Lab Accreditation

UI Hospitals and Clinics EEG Laboratory has been accredited by the Long Term Monitoring Laboratory Accreditation Board of the American Board of Electroencephalographic and Evoked Potential Technologists (ABRET). It is only the fifth program in the United States to achieve all three ABRET accreditations and the only program in the Midwest to do so. Read more.


Students use internships to explore careers in health care process improvement

Four college students from three institutions are using summer internships with the Operations Excellence (OE) office to explore careers in health care process improvement. Read the full story.